Finance & Accounting
This Finance & Accounting support page is available for anyone who is establishing or has established a financial transaction relationship with Empirical Bioscience or IPOC for purchasing Empirical Bioscience or IPOC products or for vendors or potential vendors who will supply products or services to Empirical Bioscience or IPOC.
New Customers
We ask all new customers wishing to use a purchase order complete the attached new customer form/credit application and agreement. Please return the documents to [email protected] and [email protected].
Accounts Payable (Vendors/Suppliers)
Please send invoices for payment and/or questions regarding invoice payment to email below.
[email protected] – Empirical Bioscience Payment Inquiries
[email protected] – International Point of Care Payment Inquiries
Accounts Recievable and Remittances
All accounts receivable inquiries, including customer remittance advice, payment confirmations, invoice requests, account balance inquiries, customer statements, billing inquiries, collections, and other accounts receivable-related questions, should be directed to the Finance team. Finance will manage these communications and coordinate with Customer Service when an inquiry requires operational support (e.g., order status, shipment issues, product-related questions, or other non-financial matters). Please use the email address below.
[email protected] – Empirical Bioscience Accounts Receivable
[email protected] – International Point of Care Accounts Receivable
Tax Forms
All customer tax forms (e.g., resale certificates, tax exemption certificates, W-9 requests, and other tax documentation) should be submitted to the Accounting mailbox. Finance/Accounting will be responsible for reviewing the documentation, maintaining the records, and updating the appropriate tax information within Avalara. Please use the email address below.
[email protected] – Empirical Bioscience
[email protected] – International Point of Care